GDPR & your rights

Your rights under the EU GDPR and the Swiss revFADP, and exactly how to exercise them with BriefMaster 3000.

BriefMaster 3000 is built in Switzerland and operated under both the EU General Data Protection Regulation (GDPR) and the revised Swiss Federal Act on Data Protection (revFADP / revDSG, in force since 1 September 2023). This page explains what that means in practice.

Controller or processor?

For your account data, we are the controller. For the content inside your briefs — including any personal data your team places there — your organisation is the controller and we are your processor, acting only on your documented instructions.

Your rights, and how to use them

RightWhat it meansHow to exercise it
AccessGet a copy of the personal data we hold about youEmail privacy@briefmaster3000.com
RectificationCorrect data that is inaccurate or incompleteEdit it in your profile, or email us
ErasureHave your personal data deletedDelete your account, or email us
RestrictionHave processing paused while a dispute is resolvedEmail privacy@briefmaster3000.com
PortabilityReceive your data in a machine-readable formatExport briefs to PDF, or request a data export
ObjectionObject to processing based on legitimate interestEmail privacy@briefmaster3000.com
Withdraw consentTurn off analytics you previously acceptedCookie banner, or browser Do Not Track

We respond within 30 days and do not charge for reasonable requests. We may ask you to verify your identity before acting, to make sure we are not disclosing your data to someone else.

International transfers

Brief content stays in the EU (Frankfurt, Germany). Where a supporting provider processes limited data outside the EEA, we rely on EU Standard Contractual Clauses. Switzerland holds an EU adequacy decision, so EEA-to-Switzerland transfers require no additional safeguards.

Data processing agreement

We provide a DPA covering GDPR Art. 28, our sub-processor list, security measures, breach notification and Standard Contractual Clauses. It is available on all paid plans — request it at privacy@briefmaster3000.com and we will send it for signature.

Breach notification

In the event of a personal data breach affecting your data, we notify affected controllers without undue delay and in any case within 72 hours of becoming aware, with the information required under GDPR Art. 33.

Supervisory authorities

You may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC, Feldeggweg 1, 3003 Bern) or with the data protection authority in your EU country of residence.

Data protection contact

kreisvier communications AG
Thiersteinerallee 29
CH-4053 Basel
privacy@briefmaster3000.com